Terms and Conditions Royale36 — Complete Platform Usage Guide

1Acceptance of Terms and Conditions

Welcome to royale36. This Terms and Conditions document ("Terms") constitutes a legal agreement between you ("User") and royale36 ("Company", "we"). By accessing, registering, or using any part of the royale36 platform at royale36.app, you acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document.

If you do not agree with any part of these terms, you are not permitted to use our platform. Continued use of the royale36 platform following any amendment to the terms will be considered acceptance of those changes.

2Eligibility & Registration

To register and use the royale36 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Not residing in a country or region where online gambling is prohibited under local laws.
• Not previously banned or suspended from using the royale36 platform.
• Registering under your own name and not on behalf of any other person.
• All information provided during registration is accurate, complete, and up to date.

Royale36 reserves the right to request proof of age and identity verification at any stage. Failure to provide the required documents may result in account suspension or closure and the freezing of any existing balance.

3User Account

Each user is only permitted to hold one registered account at royale36. Multiple account ownership by the same individual is prohibited and may result in the closure of all associated accounts and forfeiture of any wins or balances.

You are solely responsible for:

• Keeping your password and account login details confidential.
• All activity that occurs within your account, whether or not with your knowledge.
• Notifying us immediately if you suspect any unauthorized access to your account.
• Ensuring your personal information is always up to date and accurate.

Royale36 will not be liable for any losses arising from unauthorised account access resulting from a user's negligence in safeguarding their login credentials.

4Deposit & Withdrawal

All financial transactions on the royale36 platform are subject to the following policy:

Deposit: Deposits are processed instantly through approved payment methods including DuitNow, FPX, and supported digital wallets. Minimum and maximum deposit limits are as specified on the platform's deposit page.

Withdrawals: Withdrawal requests will be processed once KYC identity verification is complete. Processing times range from 1 to 3 business days depending on the chosen payment method. Royale36 reserves the right to request additional documents before approving any withdrawal request.

• Deposited funds may only be withdrawn to the same payment method used for the deposit.
• Minimum and maximum withdrawal limits apply and can be viewed on the Deposit ours.
• Royale36 does not bear any charges imposed by third-party payment service providers.
• Withdrawals will not be processed if there is an ongoing investigation related to the account in question.

5Bonus & Promotions

All bonuses, promotions, and special offers provided by royale36 are subject to specific terms and conditions stated alongside each offer. In general, the following terms apply to all bonuses:

• Rollover requirement (wagering): Each bonus must be wagered a set number of times before any withdrawal from that bonus can be made.
• Validity period: Bonuses have a limited validity period. Any unused bonus that expires within the specified timeframe will be automatically forfeited.
• Maximum bonus withdrawal limit: Some bonuses have a maximum cap on the total winnings that may be withdrawn, as stated in the relevant promotion's terms.
• One bonus at a time: In general, only one active bonus at a time is permitted unless otherwise stated.
• Royale36 reserves the right to void any bonus if there are signs of abuse, hedged betting, or attempts to exploit promotional offers.

6Game Rules

All games offered on the royale36 platform operate using a Random Number Generator (RNG) system that has been independently verified to ensure the fairness and transparency of every game outcome. Specific rules for each game can be found in the relevant help or game information section.

In the event of a technical malfunction, system disruption, or unverifiable game outcome due to a technical issue, royale36 reserves the right to void the affected bets and refund the original wager amount to the user. royale36's decision in such matters is final.

• Any attempt to manipulate or exploit vulnerabilities in the game software is prohibited.
• The use of automated software, bots, or computer-assisted methods during gameplay is strictly prohibited.
• Minimum and maximum betting limits apply to each game as displayed in the game interface.

7Prohibited Activities

Users are prohibited from carrying out any of the following activities on the royale36 platform:

• Money laundering: Using the royale36 platform as a medium to transfer or conceal funds obtained through illegal means.
• Fraud: Any form of fraud including the use of stolen or unauthorised credit cards or payment information.
• Account sharing: Sharing your registered account with another person or using someone else's account.
• System manipulation: Any attempt to hack, attack, or disrupt the platform's technical infrastructure.
• Unauthorized collusion: Colluding with other players to gain an unfair advantage in games, particularly in table games or Live Casino.
• Bonus abuse: Registering multiple accounts to repeatedly claim sign-up bonuses or exploiting promotions through any other method.

8Account Closure & Suspension

Royale36 reserves the right to suspend or close a user's account at any time for the following reasons:

• Breaching any of the terms stated in this document.
• Failure to provide the required identity verification documents.
• Suspected fraudulent activity or money laundering.
• At the user's own request for voluntary closure or self-exclusion purposes.
• Instructions from relevant authorities or regulatory bodies.

Users may also close their account at any time by contacting our customer support team. Prior to closure, all active rollover requirements must be fulfilled and no active investigations may be pending against the account.

9Liability Limits

The royale36 platform is provided on an "as is" and "as available" basis. While we do our best to ensure uninterrupted operation, we cannot guarantee that the platform will always be free from errors or technical disruptions.

Royale36 will not be liable for:

• Any financial losses incurred as a result of unfavourable game outcomes.
• Service disruptions caused by factors beyond our control, including internet outages, hardware failures, or natural disasters.
• Any delays in transaction processing caused by third-party payment providers.
• Indirect, incidental, or consequential losses arising from the use of our platform.

10Responsible Gaming

Royale36 is fully committed to responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship.

Our platform provides a range of self-control tools accessible directly through your account settings:

• Deposit limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Loss limit: Cap the maximum amount you can lose within a set period.
• Play time limit: Control how long you play in each session.
• Temporary self-exclusion: Suspend account access for a specified period ranging from 24 hours up to 6 months.
• Permanent self-exclusion: Option to permanently close your account if required.

If you need assistance or further information on responsible gaming, please visit the Responsible Gaming ours.

11Amendment of Terms and Conditions

Royale36 reserves the right to modify, update, or replace any part of these terms at any time without prior notice. Amendments take effect immediately upon publication on this page.

We encourage you to review this page periodically to ensure you are always aware of the latest applicable terms. The most recent update date will always be displayed at the top of this document.

12Applicable Law & Dispute Resolution

These terms and conditions are interpreted and governed by the laws applicable to the operation of online platforms. Any dispute arising from the use of the royale36 platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, it will be referred to binding arbitration by a mutually agreed body. The arbitration decision is final and binding on both parties.

If you have any questions, complaints, or require clarification on any part of these terms, please contact our customer support team via live chat, available 24 hours a day, 7 days a week.